Prism Host - Global - Path-Routed Services - Packet Loss – Incident details

Experiencing partially degraded performance

Global - Path-Routed Services - Packet Loss

Resolved
Operational
Started 8 months agoLasted about 2 months
Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Path has notified us that one of their upstreams, GTT, is performing emergency maintenance to hopefully correct the issues previously mentioned in this incident post. This maintenance will begin at 6:00 UTC today and is expected to end at 7:00 UTC. Please note that there may be a blip in connectivity for Path-routed services that traverse the PoPs undergoing maintenance.

  • Investigating
    Investigating

    We are aware of issues currently with Path-routed services worldwide. We are currently in communication with them as this is outside of our control. Please note that no protection offering is perfect when not controlled by us: Path and Neoprotect both encountered similar issues today.