Prism Host - CHI-PVPS-2 Hardware Upgrade – Maintenance details

Experiencing partially degraded performance

CHI-PVPS-2 Hardware Upgrade

Completed
Scheduled for March 29, 2025 at 1:00 PM – 7:00 PM

Affects

Premium VPS

Under maintenance from 1:00 PM to 7:00 PM

CHI-PREMIUM-2

Under maintenance from 1:00 PM to 7:00 PM

Updates
  • Completed
    March 29, 2025 at 7:00 PM
    Completed
    March 29, 2025 at 7:00 PM
    Maintenance has completed successfully
  • Update
    March 29, 2025 at 6:07 PM
    In progress
    March 29, 2025 at 6:07 PM

    Machine is coming back online now.

  • Update
    March 29, 2025 at 5:52 PM
    In progress
    March 29, 2025 at 5:52 PM

    Machine is being powered down.

  • In progress
    March 29, 2025 at 1:00 PM
    In progress
    March 29, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    March 29, 2025 at 1:00 PM
    Planned
    March 29, 2025 at 1:00 PM

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    CHI-PVPS-2 Hardware Upgrade – March 29th, 2025
    Services Affected:​ Chicago, Illinois Data Center
    Start Date: March 29th, 2025 @ 13:00 UTC
    Estimated End Date:​ March 29th, 2025 @ 19:00 UTC

    Summary​​: We will be preforming a hardware upgrade on our CHI-PVPS-2 machine. We have scheduled excess time for this maintenance encase something does happen, however we do not anticipate utilizing all of it.

    Impact on Customer:​ Our on-site technicians will be powering off the machine to perform the upgrade. During this time, VPS running on this machine will be inaccessible.

    Updates​: We will provide updates on our status page throughout the maintenance. You can subscribe to alerts on our status page. (https://status.prism-host.com). If you have any questions, comments, or concerns please reach out to our customer success team & they will assist you whenever possible.