Incidents | Prism Host Incidents reported on status page for Prism Host https://status.prism-host.com/ https://d1lppblt9t2x15.cloudfront.net/logos/9e07c40254efdd641a62fa086f6e110f.png Incidents | Prism Host https://status.prism-host.com/ en CHI-PREMIUM-2 recovered https://status.prism-host.com/ Sat, 18 Jul 2026 20:07:55 +0000 https://status.prism-host.com/#36bec780aa8b45e1e2c6393d2c0d6adc1e759c155305bb0629821f7aaabde7c1 CHI-PREMIUM-2 recovered CHI-PREMIUM-2 went down https://status.prism-host.com/ Sat, 18 Jul 2026 12:05:21 +0000 https://status.prism-host.com/#36bec780aa8b45e1e2c6393d2c0d6adc1e759c155305bb0629821f7aaabde7c1 CHI-PREMIUM-2 went down Chicago Packetloss https://status.prism-host.com/incident/936714 Sat, 27 Jun 2026 06:08:00 -0000 https://status.prism-host.com/incident/936714#3d243094ea252e8598ae071bced81636b2864375e79228b0183107572b9307cf We have implemented a fix and will continue to monitor the situation. Chicago Packetloss https://status.prism-host.com/incident/936714 Sat, 27 Jun 2026 06:06:00 -0000 https://status.prism-host.com/incident/936714#614bd4919f6047ea493aa0b178a5521495998a64f73488967a3fc4f4db1daa1d We have identified the issue is related to a third-party carrier. We're working on resolving the issue ASAP. We apologize for any inconvenience. CHI-GAME-1 recovered https://status.prism-host.com/ Sat, 27 Jun 2026 06:05:25 +0000 https://status.prism-host.com/#03071f7804e9f29fd0321b926a879b3cc6928c0157ff032621665bcb43572873 CHI-GAME-1 recovered CHI-PREMIUM-3 recovered https://status.prism-host.com/ Sat, 27 Jun 2026 06:05:08 +0000 https://status.prism-host.com/#1033c103a19893899a34b9d3da18c0197f1b66a825babc5dc2a21c311f3bc951 CHI-PREMIUM-3 recovered CHI-PREMIUM-2 recovered https://status.prism-host.com/ Sat, 27 Jun 2026 06:04:56 +0000 https://status.prism-host.com/#1112e78975af72a94e35532f3cf376ddd0207f0006bd9d85c25408e3b84bc260 CHI-PREMIUM-2 recovered CHI-PREMIUM-1 recovered https://status.prism-host.com/ Sat, 27 Jun 2026 06:04:50 +0000 https://status.prism-host.com/#6b632dc3bfbdadbb00cfdeccef05f2e26dccb16d53d33f71357cdce872cd7b25 CHI-PREMIUM-1 recovered Chicago Packetloss https://status.prism-host.com/incident/936714 Sat, 27 Jun 2026 05:58:00 -0000 https://status.prism-host.com/incident/936714#1ddb96f886aa1dff991ba5ba59ba9705dccfdbbc866e96a43b92fca312f6f1a0 We're currently investigating packetloss in our Chicago PoP. We're in contact with provider & upstreams and will provide updates as we receive them. CHI-GAME-1 went down https://status.prism-host.com/ Sat, 27 Jun 2026 05:53:18 +0000 https://status.prism-host.com/#03071f7804e9f29fd0321b926a879b3cc6928c0157ff032621665bcb43572873 CHI-GAME-1 went down CHI-PREMIUM-3 went down https://status.prism-host.com/ Sat, 27 Jun 2026 05:53:06 +0000 https://status.prism-host.com/#1033c103a19893899a34b9d3da18c0197f1b66a825babc5dc2a21c311f3bc951 CHI-PREMIUM-3 went down CHI-PREMIUM-2 went down https://status.prism-host.com/ Sat, 27 Jun 2026 05:52:58 +0000 https://status.prism-host.com/#1112e78975af72a94e35532f3cf376ddd0207f0006bd9d85c25408e3b84bc260 CHI-PREMIUM-2 went down CHI-PREMIUM-1 went down https://status.prism-host.com/ Sat, 27 Jun 2026 05:52:51 +0000 https://status.prism-host.com/#6b632dc3bfbdadbb00cfdeccef05f2e26dccb16d53d33f71357cdce872cd7b25 CHI-PREMIUM-1 went down CHI-PREMIUM-2 recovered https://status.prism-host.com/ Thu, 18 Jun 2026 14:41:04 +0000 https://status.prism-host.com/#b6fceee9225a8845dce27100d87c2e386f80b21c1b02bfdf300d334200f85fc8 CHI-PREMIUM-2 recovered CHI-PREMIUM-2 went down https://status.prism-host.com/ Thu, 18 Jun 2026 12:05:20 +0000 https://status.prism-host.com/#b6fceee9225a8845dce27100d87c2e386f80b21c1b02bfdf300d334200f85fc8 CHI-PREMIUM-2 went down Chicago Packetloss https://status.prism-host.com/incident/916475 Sun, 07 Jun 2026 04:26:00 -0000 https://status.prism-host.com/incident/916475#022f520948f9af023fa6327009753a0facfb055eb35f9e0ba581cb24084dfd21 We've identified the issue and implemented a temporary fix to restore traffic. We're in contact with transit providers to identify what happened. CHI-PREMIUM-3 recovered https://status.prism-host.com/ Sun, 07 Jun 2026 04:14:07 +0000 https://status.prism-host.com/#c543a77bc15de84a447129158b7293e8fd64b4a0d8d341f0b6c25c69c8f72d90 CHI-PREMIUM-3 recovered CHI-PREMIUM-2 recovered https://status.prism-host.com/ Sun, 07 Jun 2026 04:14:07 +0000 https://status.prism-host.com/#bbd29bfd1cbfc3767d92e2541f7cdcd6fe5cd25cb54a1354a523c0a63bb5c56a CHI-PREMIUM-2 recovered CHI-PREMIUM-1 recovered https://status.prism-host.com/ Sun, 07 Jun 2026 04:14:07 +0000 https://status.prism-host.com/#d2503eb5a9d8f13aa15e98d1d586937076ba0ffe9df85d17acc69307fab74fc0 CHI-PREMIUM-1 recovered CHI-ECO-1 recovered https://status.prism-host.com/ Sun, 07 Jun 2026 04:08:38 +0000 https://status.prism-host.com/#be9ed19d6bd031b017dfcd276779effa00bc76bfb15d480d2d4f81c10b2c41c0 CHI-ECO-1 recovered CHI-WEB-1 recovered https://status.prism-host.com/ Sun, 07 Jun 2026 04:08:26 +0000 https://status.prism-host.com/#35dce0ce2d9f22b518bffdb96a2cbca0e8bd88eebad99c59210d3e36a0b28844 CHI-WEB-1 recovered Chicago Packetloss https://status.prism-host.com/incident/916475 Sun, 07 Jun 2026 04:06:00 -0000 https://status.prism-host.com/incident/916475#19cadc66a9006954db5ce9b8150c53393404dd4978fe7c38e7aebd9d2d64930d We're investigating packetloss & disconnections in our Chicago location. We will provide updates as necessary. We are sorry for any inconvenience caused. CHI-PREMIUM-3 went down https://status.prism-host.com/ Sun, 07 Jun 2026 04:05:28 +0000 https://status.prism-host.com/#c543a77bc15de84a447129158b7293e8fd64b4a0d8d341f0b6c25c69c8f72d90 CHI-PREMIUM-3 went down CHI-PREMIUM-2 went down https://status.prism-host.com/ Sun, 07 Jun 2026 04:05:15 +0000 https://status.prism-host.com/#bbd29bfd1cbfc3767d92e2541f7cdcd6fe5cd25cb54a1354a523c0a63bb5c56a CHI-PREMIUM-2 went down CHI-PREMIUM-1 went down https://status.prism-host.com/ Sun, 07 Jun 2026 04:04:50 +0000 https://status.prism-host.com/#d2503eb5a9d8f13aa15e98d1d586937076ba0ffe9df85d17acc69307fab74fc0 CHI-PREMIUM-1 went down CHI-ECO-1 went down https://status.prism-host.com/ Sun, 07 Jun 2026 04:03:00 +0000 https://status.prism-host.com/#be9ed19d6bd031b017dfcd276779effa00bc76bfb15d480d2d4f81c10b2c41c0 CHI-ECO-1 went down CHI-WEB-1 went down https://status.prism-host.com/ Sun, 07 Jun 2026 04:02:49 +0000 https://status.prism-host.com/#35dce0ce2d9f22b518bffdb96a2cbca0e8bd88eebad99c59210d3e36a0b28844 CHI-WEB-1 went down Security Patch https://status.prism-host.com/incident/883578 Thu, 30 Apr 2026 06:13:55 -0000 https://status.prism-host.com/incident/883578#01be39f8c445e35dabf7337cc0d06734786816101cb94e672c2cae15b4ea390d Maintenance completed Security Patch https://status.prism-host.com/incident/883578 Thu, 30 Apr 2026 06:00:00 -0000 https://status.prism-host.com/incident/883578#bdb450969937c24385239b051a90c6fa0cd0ef67cfd7773f0f5d95cf8a6b47b5 We will be performing reboots across our VPS nodes in order to apply important security patches and perform general updates. This shouldn't take more than 5 minutes per machine, however we've allocated an hour just in-case something happens.